Macintosh Consultancy
With over twenty eight years practical experience of using Macs, and forty years of computers in general, we are in a position of being able to offer our expertise to you. Whether you simply want advice on which machine or software to purchase, or are experiencing technical problems that you can't resolve, we are here to help you get the very best from your Macintosh.
Here are just some of the services we can offer you:
- Hardware & Software purchase advice
- Macintosh training
- Migrating from Windows to Macintosh
- Troubleshooting
- Data Recovery
- Remote Support
Costs
An initial telephone consultation is always free. Technical support calls may be subject to our usual rates – you will be informed if your call will incur charges.
Prices for all services (except Data Recovery) are £40 per hour, excluding travel and materials.
Data Recovery is charged at £55 per hour but it should be realized that it can take many hours and is not guaranteed to be successful as there are many factors that can influence the process. If the data cannot be recovered, a charge of £80 will be made.
All customers are responsible for ensuring their data is backed up properly. MoonRise Design accept no responsibility for loss of data, although every effort is made to ensure the integrity of your files.
Useful Links
If you would like to learn more about the Macintosh and Apple's remarkable technology, please check out the following sample links:
Operating Systems
- OS X Lion → Apple's state of the art UNIX-compliant fully 64 bit operating system
- OS X Lion Server → 64 bit Server version of Lion with unlimited client licenses
- OS X Mountain Lion → The next generation of OS X — available summer 2012
Consumer
- iTunes → The world's most popular music & video jukebox player for Mac & PC
- Safari 5 → Ultrafast standards-compliant web browser for Mac & PC
- Quicktime → Advanced multimedia playback with H.264 for Mac & PC
- iLife 11 → Digital media suite
- iPhoto → Manage digital photos
- iMovie → Edit standard or high-definition video
- iDVD → Make DVD videos from iMovie films & iPhoto slideshows
- iWeb → Create websites from iLife media
- GarageBand → Compose music, create podcasts
- iWork 09 → Word processing, spreadsheet & presentation software
- iCloud → Online cloud tools for your Mac or iOS Device
- App Store → Purchase applications for your iPhone or iPod touch
Professional
- Final Cut X → Revolutionary HD digital film production suite – supports RED DSMC camera systems
- Logic Pro 9 → Professional digital audio & MIDI workstation suite
- Aperture 3 → Photo management for the professional photographer
- Remote Desktop → Network management & remote control system
- Xsan 2 → Enterprise-class Storage Area Network system
PC ↔ Mac Transition
Consumer
- Mac mini → Apple's most affordable Mac
- Mac mini Server → SMB server solution with Lion Server preinstalled
- iMac → Flat panel all-in-one in HD 21.5" and 27" configurations
- MacBook Air → The world's thinnest full-featured laptop
Professional
- MacBook Pro → Professional laptops
- Mac Pro → Professional 4, 6, 8 & 12 processor 64-bit workstations
- Thunderbolt Display → 27" Widescreen LCD monitor
Devices
- iPad 3 → Touchscreen tablet computer with Retina display
- iPhone 4S → Revolutionary mobile phone
- Apple TV → Stream your media wirelessly from your Mac or PC to your television
- iPod touch → Play music & videos, surf the Web with the new multi-touch screen
- iPod classic → The world's most popular music & video player
- iPod nano → Now with video recording
- iPod shuffle → The iPod's baby brother
- Time Capsule → WiFi router and server-grade wireless backup
- AirPort Extreme → WiFi networking system
- AirPort Express → Share your iTunes library around your house & create on-the-go networks
- Keyboard → Ultrathin aluminium keyboard
- Magic Mouse → The world's first Multi-Touch mouse
- MagicTrackpad → Multitouch trackpad for desktops
- UNIT Post Production → Discover how a leading London video facility uses Final Cut Studio & Apple hardware
- Mac vs. PC → A very comprehensive analysis of the Mac vs. PC debate, by John Droz
- What is Mac OS X? → An excellent exposé for the technically inclined, by Amit Singh
- Roughly Drafted Magazine → A collection of superb articles on Apple's technology and history, by Daniel Eran Dilger
- Mac Folklore → Anecdotes about the Macintosh's creation, by its original designers
Please note: we only provide technical and training support for Macs - if you're looking for PC support in the County Durham area, we recommend the fine people at IT Acumen. For PC support in Glastonbury and the surrounding area, please contact Martin at CanDo Computing.
Disclaimer: This site is in no way affiliated with Apple, Microsoft or any of its agents.
© 2011
MoonRise Design